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Submitted by
fusionse
a Recreational Rider
from Date Reviewed: July 7, 2003
Strengths: Service, Service, Service . Bike seems to be great. Handles and rides well. Nice finishWeaknesses: Web site lacks alittle .. Just call themBottom Line: I called other manufacturers and could not get them to hardly talk to me. Called Mark at Santana and he was very good about all my dumb questions. And I had alot being a first time tandem buyer.
They sent me imfo about test ride center In Portland , OR. I was going by there on our way to NWTR 2003 in Eugene , Or. Talked to Mike at Gateway Cycles several times. (he was great). They had a bike set up for us when we got there. They made some fine tune adjustments, we test rode and bought it. BOO to Co-Motion when I called them and they said they might not have time to spend much time with me. And I said I was ready to buy.
I am sure there are other good tandems, but the service I recieved from Santana and Gateway Cycles was more than I could ask. Santana 7 calls and Gateway 7 calls and they never seemed to upset but only ready to help me. Alot of good bikes But not alot of good service. Like I found at Sanatana.
Price Paid:
$3895.00
Purchased At: Gateway Cycles/Portl
Similar Products Used: I tried to but no help!!!!!
Bike Setup: Ultegra front, levers, cranks, XTR rear, Avid brakes, Arai drum brake, Mavic fir rims, Hadley hubs. See Sanatana's Prem. Components list for Fusion
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