Van Dessel Sports Hellafaster

Price Paid:  $899.00 at Roll

Model Year:
2007

Bike Setup:
Never got it setup!

Summary:
I ordered the bike frame through my local shop Roll at Easton and they are great! The Van Dessel Company is an altogether different story. I never even got to ride the bike. After getting the 1st frame assembled I realized the QC dept hadn't checked the bike as the wheel cutout was done wrong and the rear wheel rubbed. The 2nd bike wasn't much better, the wheel clearance was still not enough although the wheel spun. Van Dessel tried to tell me it was my tire (700X23 the size the bike is spec'ed for) The customer service sucked and I was dissapointed to say the least.

Strengths:
Nice looking frame would have looked good hanging on a wall. Decent weight for the price. Nice seatpost with clever adjustment tool. Nice oversize chainstays. It has potential to be a great bike if the wheel cutout was more than a 1/32" clearance.

Weaknesses:
Van Dessel could use some care and attention in the customer service department and the quality control area. Seemed to be somewhat careless build on the frame.

Similar Products Used:
Raleigh Technium, Giant,