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Reviews 1 - 1 (1 Reviews Total)
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Reviewed by:
Ingrid Miller(Unregistered User)
Review Date
March 24, 2009 Overall Rating
 2 of 5
Value Rating
 3 of 5
Used product for
3 months
Visitors rate this review
1.00 of 5,
2 votes
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Price Paid:
$0.00 Bike Setup:
Standard components with B2R TT package. Summary:
I got one of the first 2009's out of the box.Beautiful looking bike but it required many many trips to the shop for repair. The design of the bike is complicated, so "simple" repairs were not simple. When the shifting cable crumbled apart( bike was 3 months old), I had enough and went back to Felt asking them to inspect it an assure that the bike was mechanically and structurally sound-to make a long story short-they treated me very poorly-were condescending and very unprofessional. I got my money back but will not buy from Felt again. Their product was bad and their service was worse.
Strengths:
Bike handled well when it worked. Weaknesses:
Many repair issues-stem,headset,brakes, cables, derailluer (did I miss anything?)
AWFUL customer service from Felt. Similar Products Used:
Kestrel Talon Road Bike for 4 years with NO problems.
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