Neuvation Cycling M28 Aero wheelsets - clincher Reviews

Price Paid:  $0.00 at Neuvation web site

Summary:
While the customer service has been excellent I am done with having to send wheels back to be rebuilt because of hub flange failure. I am very leary of riding these wheels for fear of having one of these things come apart on a descent or pack riding. I now have to inspect around the eyelets for stress fractures before every ride. The most recent failure actuallly had fractures at every eyelet and one section completely failed throwing 2 adjacent spokes. One rear wheel lasted about 4K miles the other lasted 3K.I too am done with my Neuvation experience

Strengths:
good customer service.

Weaknesses:
Having to experience the good customer service on a regular basis due to failures. IMO the spoke count is such that the required drive side tensioning combine with a rider who can generate a lot of torque power is to high for hub design and will result in metal fatigue and eventual failure. Who knows,these may never fail under casual riding conditions.

Similar Products Used:
mavic, araya, fulcrum

Comments

gcolsls (10/28/2011)

I have to agree with Steve B. Nuevation's service is top notch, but after a few years of busted rims, wheel replacements and constantly out of true, I threw in the towel as well. Thus far, I've had good luck with the Vuelta Corsa's. Find a local bike shop that will sell them to handle front line service issues. These wheels even roll better!

gcolsls (10/28/2011)

I forgot to add; I'm 6'2, 215 or so. Maybe the Nuevations are not for bigger riders?

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Price Paid:  $0.00 at RA cycles

Favorite Ride:
Cervelo

Bike Setup:
Cervelo S1 Campy shifters, sram rear derailleur and shimano crankset and brakes. Mavic Cosmic Carbone to race and Neuvation M28 to train on.

Summary:
I have owned a set of these for over 3 years and have raced and trained on them. They roll smooth and pretty aero. I had an issue with the hub and to my surprise it was warrantied even after as many years as I have ridden it. Great customer service. I would suggest these to anyone to train on or even a budget minded racer.

Strengths:
Price, durability and customer service

Weaknesses:
none

Similar Products Used:
ksyrium, velomax circuit comps, mavic cosmic carbone and many others

Price Paid:  $300.00 at Neuvation online

Bike Setup:
Giant TCR Composite, SRAM Rival.
Bianchi Axis CX, SRAM Rival.

Summary:
Bought a couple pairs of the M28's quite a while ago. One for me and on for my wife. We aren't big riders...I'm around 170 lbs and my wife...much less. I have done criteriums, road races, and just the local "world cup" group rides....lots of sprint training and some cyclocross. They have held up reasonably well except both sets fell victim to cracked rims at the spoke nipples (rear wheel). The first one was on my bike and Neuvation replaced the entire wheel at no cost. The second wheel was on my wife's bike and came out of true. The spoke tension was so ridiculously high I could not even true the wheel. The hub flange failed shortly after and that rim also had numerous cracks at the nipples. That wheel was also replaced at no cost (Neuvation had problems with cracked hub flanges on their older hub designs).

I have probably logged close to 7000 miles on these before they were warrantied. I also have a friend who has done RAAM solo. Trained on Neuvations for a long time and always had longevity issues. He could never get a set to last more than 5000 to 6000 miles before rim or hub flange failure.

These wheels are okay but seem to have a shelf life (My old Mavic Heliums are a decade old and still great!!). They aren't light but do ride well. I think the R28SL or M28SL may last longer than the X versions with the bladed spokes. The tension seems really high and those bladed spokes have absolutely NO give to them. That makes for a great stiff wheel but IMHO results in the cracked rims. I think the Neuvations with the butted spokes would last longer but I have no experience with them to back that up.

Bottom line....my Neuvation wheel experience is over.

Strengths:
Cost. They do ride well also. Customer service has always been great, although, now they are only great if you buy wheel protection program.

Weaknesses:
Longevity....weight. The M28's are not light.

Similar Products Used:
Vuelta Corsa Superlite Tubular (for CX), Mavic Helium, Mavic Cosmos, Bontrager Race, Mavic Open Pro/Ultegra hand built.

Price Paid:  $0.00

Bike Setup:
Custom steel road bike.

Summary:
Don't buy these wheels! Don't get suckered in by the price and especially the attempt at having a warranty. I purchased a pair of wheels and after about one year of use, numerous cracks and fractures appeared at the eyelets where the spokes meet the rim. Neuvation said that for $60, they would replace the rim and rebuild the wheel. Forget it! I will invest the money into a company that backs their product.

Strengths:
Nothing. No strengths if you can't use it.

Weaknesses:
Defective rim!

Comments

sigmabannysigma (08/23/2011)

How fat are you?

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Price Paid:  $200.00 at neuvation

Favorite Ride:
hudson river rd, gwd to alpine

Bike Setup:
2003 trek 5600 w/9 speed dura ace

Summary:
i like this wheel set, had them for a year hope to get another year out of them. i don't know why everyone hates the decals. the type face 'souvenir' was popular in the day, but i guess its outdated

Strengths:
good 2 buck deal wheel set, works great w/my hutch trainor tires, can hold 10 lbs more psi then my bontys

Weaknesses:
hub shimmys, cheap skewers

Similar Products Used:
mavic sl