SRAM Road Hydraulic Brake Recall: Stop Use Immediately

Disc News

Update: Four days after announcing it was recalling 19,000 sets of hydraulic road disc and rim brakes, SRAM has launched a website to help keep consumers up to date.

What started as a partial recall of select model numbers of SRAM’s hydraulic road disc and rim brakes is now a full recall of all road hydraulic brakes. Citing failures of the master cylinder seals and an ensuing loss of braking power, SRAM is calling back about 19,000 brakes systems. Here’s the full statement from the Chicago-based component maker:

Earlier this year, SRAM identified and announced a technical issue with respect to a narrow production range of its RED 22 and S-700 Hydraulic Road Brakes. At that time, it was described as a performance and safety concern with no reported failures in the field.

It has recently come to our attention that during last weekend’s cyclocross racing in the U.S., in sub freezing temperatures, several failures were reported. In these conditions the master cylinder seals failed to hold pressure resulting in abrupt loss of brake power, and an inability to stop the bike. These failures are related to product that is outside the originally stated date code range and unrelated to the original failure mode. No injuries have been reported to date.

As a result of this new finding, SRAM requests that anyone who has a bike equipped with SRAM Hydraulic Disc or Hydraulic Rim Brakes stop using the bike immediately. All products shipped to date, and currently in the market or in inventory will be recalled.

Further, we are asking our bike brand customers, OE factories, distributors and dealers to cease all sales and shipments of SRAM RED 22 and S-700 Hydraulic Road Brakes. A total of approximately 19,000 brake systems have been shipped to date into the global market.

Quarantine efforts currently underway with factories, bike brands, and distributors will be broadened to include all dealers with inventory on bikes, or as aftermarket product. Additional information related to timing and replacement of product will be forthcoming.

As originally announced we have reported this issue to the U.S. CPSC and will be cooperating with the agency to announce a safety recall. We will also be contacting and working closely with appropriate like agencies in Europe and globally.

SRAM engineering and manufacturing is committed to the highest quality standards. On behalf of all employees at SRAM we apologize for the business disruption to our customers business and to the individuals who have placed their trust in our products.

About the author: Jason Sumner

An avid cyclist, Jason Sumner has been writing about two-wheeled pursuits of all kinds since 1999. He’s covered the Tour de France, the Olympic Games, and dozens of other international cycling events. He also likes to throw himself into the fray, penning first-person accounts of cycling adventures all over the globe. Sumner, who joined the / staff in 2013, has also done extensive gear testing and is the author of the cycling guide book "75 Classic Rides: Colorado." When not writing or riding, the native Coloradoan can be found enjoying time with his wife Lisa and daughter Cora.

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  • Conscience of a Conservative says:

    While this sort of thing can happen to any company and a key reason why Shimano & Campagnolo won’t gloat, it strikes me that SRAM has a history of being a less refined and reliable product than say Shimano. Other than weight, cost or possible aesthetics, I can’t imagine why anyone chooses this gear set or brake option.

    • jj says:

      SRAM makes the best mtn rear derailleur ever built , that’s why.

    • chris says:

      “Other than weight, cost or possible aesthetics, I can’t imagine why anyone chooses this gear set or brake option.”

      Low weight and low cost are big motivators. Who wants to buy something expensive and heavy?

  • Just Me says:

    Just like the Sram’s (Avids) mountain bike brakes. they’re rubbish.
    Come on Shimano, show them how to do a mechanical shift hydraulic brake system properly.

  • DT says:

    No Surprise that a SRAM product has failed…again.
    Yet another nail in the coffin.
    “Stop using immediately” and never again! Start using only SHIMANO – at least for technical products with complex moving parts where only companies like Shimano have proven to be reliable at producing! Obviously!
    Ohhh boy I hate crap like Sram….why oh why do people still buy their crap…so unwise and NOT worth the money or weight “savings”, ever.

  • Almo says:

    Kudos to SRAM for being innovative and first to market with hydraulic road disc brakes, unfortunately they should have tested these sets in subfreezing conditions (It does get below freezing quite often in Chicago…) where they will be used. Shimano is out with their hydraulic road disc brakes now, so it will interesting to see hope they perform this winter. It is interesting that it seems like the most highly spec’d out mountain bikes I’ve seen lately use SRAM drive trains with XTR hydraulic brake sets…

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