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hello,i need help too. i just bought a new bike which is 105 equipped but during test ride i noticed that i had to swing the FD shifter level very far when shifting to the bigger ring. The store rep said that it is normal that when shifting from smaller ring to bigger ring you have to swing it the shift lever kinda of far kinda' have to hold it until it shift and kinda make a loud thugging sound too, do you agree?

Also as far as rear shifting, when i shift from smaller cog to bigger cog the shifting is rough and make the same thugging sound, especially when i'm shifting uphill. is that normal also.

If above are normal, does upgrading to ultegra makes a big difference. Thanks for the input.
 
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