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I am looking to buy a new high end carbon road bike and have checked out several shops in the LA area, which I am new to. Can anybody comment on the quality of service, fit, pricing, reputation for bike shops like Bicycle Johns, Jax Bicycles, Sunrise Cyclery, or others you can name? I'm willing to drive to any shop in the greater LA area. I'm looking for some shop that carries quality carbon road frames, has knowledgeable staff, good fit and follow up service and above all is reputeable since I have no experience with any of these firms. Thanks
 

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You can try InCycle Sport - their main store is in San Dimas and they have one in Pasadena. Have you tried Helen's in Santa Monica? Then there's Velo Pasadena which has been the subject of many a debate over in the Southern California forum.

Haven't been fitted by any of these shops but I've had my bike worked on at Bicycle John's. They have good mechanics there.

One more shop - Cycle World in Northridge has some nice stuff.
 

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Bicycle John's has the inventory

And has a great reputation, in all the areas you are concerned about. Bicycle John's and Velo Pasadena, are the two high end shops in the San Gabrial Valley.
You almost never hear anything bad about Bicycle John's, while Velo Pasadena frequently is the subject of bad posts. The bad post are never about their inventory or mechanic's, just a perception that if your not about to drop the big bucks right now, then they don't have time for you. I'm not in the high end market, but I like to stop by both to browse from time to time.....
 

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Budget

Add Budget Pro Bicycle in L.A. (Eagle Rock adjacent) to the list. They've got a really good inventory, and they're friendly as hell. I was once thinking about test riding an Orbea Zona, but no one had one in stock. They told me they'd order one for me to test, whether or not I decided to buy. I didn't take 'em up on it, but it was a generous offer. I ended up buying my Orbea Spirit there about a year later.
Best I can recall, their stock includes the whole Trek and Orbea lines, a custom local carbon builder called Forzza, which has some pretty nice stuff with extreme graphics (See pic below). I seem to remember they had some Colnagos and some cool steel stuff, too, like Torelli. Seemed to act like they could order most anything.
Bicycle John's has a nicer inventory (than anyone, actually), and the guys there are OK, but it's a tiny bit snobby. I've had good experiences overall with them, but not like at Budget Pro, where I bought two bikes within about a week. I'll go back for sure.
2750 W. Colorado Bl., Los Angeles; by the 2 Fwy. between Eagle Rock and Glendale.
Also, Pacific Tri on Ventura Blvd. in Encino has decent stuff. Felt, Orbea, Quintana Roo.
 

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Oh, and ...

Also, I got fitted at Bicycle John's once. I was ready to pay $200-$300 for the service, but they only offered a $50 fitting. It was fairly good, but not like a full pro fitting on a fit kit or anything. Just put me on the bike and eyeballed it, plumb-bobbed my knees, etc. It was helpful because I'm such a Fred, and my bike was too small, but it would have been useless to an experienced rider. they might have better fittings available and just figured I didn't need that much service, but I tried to push for a higher-end fitting, and they didn't accomodate me. So take that for what's it's worth. Incredible bike porn in that place, though.
I think Triathlete Zombies in Santa Monica has some nice stuff, too, but I've never been in there.
 

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I went to Helen'S in Santa Monica, lots of bikes ! but for specific stuff, most of the time you have to order, I looked for a set of specific wheels once, they called me back 4 months after, but no problem I had found them elsewhere, apart from that, they are really cool guys, seen the other shop on Sta Monica blvd just a block away, Triathlete Zombies, nice and cool guy, not so much stuff in stock but cool, other good Stores in Pasadena.
 

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My preferred LBS is Jax (usually the one in Long Beach). I haven't bought a bike there or had any mechanical service. The road bike inventory is heavy on Trek, but I think Colnago is another brand they have. I have always been pleased with the way I have been treated at Jax when buying parts, tires, lubes, etc or even just window shopping.
 

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what kind of bike?

It also would seem that the brand of bike you want would have alot to do with which shop you will use. Today more and more brands are getting very shop specific.
In Orange County there are several high end shops one of which is Edge Cyclesports in Laguna Hills. They do fitting and sell custom Calfees or several brands such as Kestrel.
They do not do Trek. So think about what bike you might want and find out which shops deal with these. Also the L.A. area is very big with bad traffic so having a shop within reasonable distance would also seem to be important.
 

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A second for Edge Cyclesports in OC!

If you don't mind driving to OC, Edge Cyclesports is a GREAT shop. The owner, Hank is a great guy and really takes the time to listen to what you want. He's been in the business a long time. Often times, you'll see a bunch of locals just hanging out. His shop's focus is on high end road bikes only, both carbon and Ti. In Carbon, he reps Calfee, Cervelo, and the custom builders who also have carbon in their lineups; Seven, Serotta, and IF. I'm sure I've left a few brands out. A lot of racers, ex-pros, pros, and aspiring pros hang out at Edge. While you're in OC also check out Laguna Cyclery in Laguna Beach. They feature Colnago along with some other great bikes. The owner there also will listen and not just sell you. Both are GREAT shops.
 
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