Sounds like the dealer was the problem not Moots.Finished dealing the Moots dealer in Colorado and trying to get a custom Titanium frame for my spouse. This has been nothing but a hassle. The Dealer did not even know that Moots won't build a top tube smaller than 50.5 cm. If you are smaller like my spouse, ur out of luck. Bye, Bye Moots, you had ur chance.