Road Bike, Cycling Forums banner
1 - 3 of 3 Posts

·
Registered
Joined
·
249 Posts
Discussion Starter · #1 ·
I'm just wondering if BWW is still in buisiness... I'm not really worried about the fact that they haven't answered an e-mail that I wrote 2 days ago - that's not a big delay - but then, when I tried to call the number listed in the "contact us" section of their website, it said that the number is invalid.

Anyone knows if the company is indeed still in buisiness? And if they are, is there a phone number where I can join them besides the one on their website?
 

·
Registered
Joined
·
249 Posts
Discussion Starter · #3 ·
Positive - still in buisiness

RS2 Rider said:
I also tried to contact BWW a week ago regarding tech questions on their in-house line of rims and hubs. I got a funky answering machine message and didn't hear back from emails. They have built wheels in the past for me that were a good set and I was pleased wiht the performance. Although not hearing from them "kinda" concerns me, I threw caution to the wind and ordered a set of ultegras with mavic rims. This Friday will be one week the order was placed. Hopefully there still in business and lacing up the wheels.
I have sent a second e-mail, which I've adressed to their "sales" department. Chris (the admin at BWW) wrote me back within like one hour! He offered to call me at home and said he'd be glad to build my new wheelset. Good news to me :)

You should maybe also try to write to their sales department, or directly to Chris at [email protected]
 

·
Registered
Joined
·
249 Posts
Discussion Starter · #4 ·
...oh and besides, I didn't notice at first, but he also has sent me a PM here, on RBR!
The title of the message was "we are" and he said he was sorry he didn't answer before ;)
 
1 - 3 of 3 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top