Road Bike, Cycling Forums banner

21 - 26 of 26 Posts

·
Registered
Joined
·
11 Posts
For sure, as others have said, no matter the material it is possible to have it fail. When talking about ultralight high performance items no matter what type; aircraft, boats, motorcycle, auto, sports gear and so on, you are trading some level of durability for the performance return. If you are buying second hand you gain a huge cost savings but that comes with some added risk and uncertainty. Which is why the Mfg won't warranty the frame. The use/abuse history of the item becomes hard to trace. There should be some advantage to buying new, right?

I've owned many of the top frames over the past 25 years + worked in several high end shops in the US. I've sold hundreds of Ti frames over my career. I stopped working in the bike business over 10 years ago but continued to be active with cycling. I am lucky to be in a position to own nearly any frame I wish. My personal material choice for a performance road frames is Ti when durability is a concern.

The Seven and Serotta Ti frames I have owned and sold all have been wonderful ridding bikes and very durable. The build quality of these frames is extreamly high. For a time I sold Lightspeed frames and we did have a few disappointing detail issues but none of the affected frames left the shop. To their credit Lightspeed corrected the problems. Not to dispute that others have had issues with Lightspeed, but that my shop/s were well treated at that time, pre 2004 as it happens.

When corners are cut in building frames to lower cost, durability often suffers. The material choice does not offset poor build quality.

Seven has been very good to deal with for years, I've personally known many Seven owners who have been delighted by the durability of their bikes. With proper care and feeding I would expect a high quality Ti frame such as a Seven to outlast the same level steel frame.

With proper abuse you can destroy even the best frames. I've known many of the top cycling brands to warranty even abused frames as customer good will. That doesn't mean they can or will always do so.

NM
 

·
Registered
Joined
·
118 Posts
Discussion Starter #22
Excellent input from someone with 25 years experience with high end bikes!

I started this thread 5 months ago after agonizing which bike manufacturer to commit to. 2 Axioms later and a 3rd Elium coming up for my daughter, I can say I really like the Sevens. Ride quality, workmanship, and precision is top notch. I can tell when installing 11 speed set-ups where tolerances are very tight. I don't expect to baby them but, from the inputs I got, cracking on Sevens is not a problem unless, of course, I abuse their use.

I have no doubt Seven will deliver in case of isolated defect on the bike. From what I can tell, I am at home with Seven for their superb customer service.
 

·
Registered
Joined
·
28 Posts
Hope I'm not resurrecting a dead thread. I'm on my second Axiom Ti frame, after the first one developed a severe crack at the bottom bracket. I'd had the bike about 6 years when this happened. It had between 40 and 50 thousand miles on it. I don't have any photos of the crack unfortunately, but it went 3/4 of the way round the down tube, emanating out of the weld at the bottom bracket. The bike was never crashed in its entire life.

Seven replaced the frame under warranty as I was the original owner - I had very good customer service with them, and they got a new frame built and shipped to me within 5 or 6 weeks. I've had the second frame for a little over 5 years now, and it is trucking along nicely. It has 30,000 + on it.

All frame materials can fail - having a company that backs up their product in the event of failure is the key thing here. Seven did right by me and I'm more than happy with their product.
 

·
Registered
Joined
·
7 Posts
Hope I'm not resurrecting a dead thread. I'm on my second Axiom Ti frame, after the first one developed a severe crack at the bottom bracket. I'd had the bike about 6 years when this happened. It had between 40 and 50 thousand miles on it. I don't have any photos of the crack unfortunately, but it went 3/4 of the way round the down tube, emanating out of the weld at the bottom bracket. The bike was never crashed in its entire life.

Seven replaced the frame under warranty as I was the original owner - I had very good customer service with them, and they got a new frame built and shipped to me within 5 or 6 weeks. I've had the second frame for a little over 5 years now, and it is trucking along nicely. It has 30,000 + on it.

All frame materials can fail - having a company that backs up their product in the event of failure is the key thing here. Seven did right by me and I'm more than happy with their product.
This is the exact type of input i was hoping to read- thanks for posting. I own two Lynskey's and both have cracked on me! Unfortunately I'm not the original owner of either so the cost to repair is on me. The first was nominal so I had them do the work the second bike not so much and the crack seems similar to what you experienced on your location wise. The big difference is the bike has less than 9K on it.

I'm thinking of Seven for my next bike and it's nice to read how durable they are. While Lynskey has been great customer service wise I'm doubting the durability reliability of the product. I know if I buy direct from them I'm covered with the warranty but honestly I don't want to have send the bike back.

Did you go custom fit or just buy stock sizing? I'm still trying to figure what's best for me. Thx
 

·
Seeking shades of grey
Joined
·
1,804 Posts
I know of one person who had a crack develop and Seven covered it under warranty at no charge. My friend's description was that Seven tended to err on the side of assuming liability and wasn't prone to argue or dispute the issue with a customer.
 

·
Registered
Joined
·
1 Posts
I have seen a Seven frame with a crack across the right hand side chain stay where the stay attaches to the dropout. The frame had done somewhere around 100,000kms according to the owner. The frame was shipped from Australia back to Seven for repair. The frame was back one week later, looking like new at no cost to the customer. Fantastic customer service by Seven
 
21 - 26 of 26 Posts
Top