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This previous weekend was a Double Points weekend at performance as you all may know, so I ordered a bunch of stuff.
I've moved recently, and I made sure to get it shipped to my new address. This also means paying considerably higher sales tax in my new state, Washington. They charged me the WA sales tax rate of 8.8%, and the confirmation e-mail had the address information all correct.
The next day, I get a Shipping Confirmation e-mail. They sent it to my old address, anyhow.
I checked my Performance customer account to see if I'd forgotten something. Nope, my new address is in there.
And, they only gave me the usual points, not double.
Um. I know, I know, "that's what you get, support your LBS, blah blah." But, seriously.
I've moved recently, and I made sure to get it shipped to my new address. This also means paying considerably higher sales tax in my new state, Washington. They charged me the WA sales tax rate of 8.8%, and the confirmation e-mail had the address information all correct.
The next day, I get a Shipping Confirmation e-mail. They sent it to my old address, anyhow.
I checked my Performance customer account to see if I'd forgotten something. Nope, my new address is in there.
And, they only gave me the usual points, not double.
Um. I know, I know, "that's what you get, support your LBS, blah blah." But, seriously.