Joined
·
7 Posts
Hi,
I live in Scotland and placed an order for a Litespeed Pavia in early November. Delay after delay and finally recieved the bike in Mid-March after a lot of problems with customs. Unknown to me the frames are built in China and the paperwork was delayed. When I did get the bike they had put on an inferior saddle, not the one noted on the website. I have been trying for 3 weeks to get the correct saddle without success. I'm planning to go to the cycle press in UK to highlight the problems I have experieced and thats before I've had my first outing on the bike. Have used their CONTACT US button on their website, but dont respond to any of my emails. Should have gone for something from a more reliable company that puts its customers first.
Cameron
I live in Scotland and placed an order for a Litespeed Pavia in early November. Delay after delay and finally recieved the bike in Mid-March after a lot of problems with customs. Unknown to me the frames are built in China and the paperwork was delayed. When I did get the bike they had put on an inferior saddle, not the one noted on the website. I have been trying for 3 weeks to get the correct saddle without success. I'm planning to go to the cycle press in UK to highlight the problems I have experieced and thats before I've had my first outing on the bike. Have used their CONTACT US button on their website, but dont respond to any of my emails. Should have gone for something from a more reliable company that puts its customers first.
Cameron