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Every little counts...
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Re-try it. The centering sleeve goes first and contacts the bearings. Then there is a cap over that. Then your spacers-stem-top cap. Sometimes there are 1mm stainless steel spacers in between the centering sleeve and the dust cap. this helps keep teh cap from contating the frame and inhibiting operation.

http://www.campagnolo.com/pdf/190-Hiddenset.pdf

Make sure you haven't forgotten "H" or the bearing race (it may have fallen out and is in the bike box.
 
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