Hi - I am new to cycling. I bought my first bike this May to train and complete RAGBRAI...which I did!!!! Yeah!!
My friendly LBS suggested the Specialized Sequoia for my first road bike. I love the Sequoia because I love the geometry. I was the only one of my friends who didn't have their hands fall asleep and my back and shoulders were comfortable.
Unfortunately, the bike has not been reliable. In June,with about 300 miles on the bike, the bike started making a clicking, almost like it was trying to change gears, or skipping something each time I pedaled. After about 20 miles, before I could get home and get to the bike shop, the chain broke. I took it into the shop and they repaired it, telling me the pin on the chain broke.
On the 6th day of Ragrai,with 800 miles on the bike, the exact same problem developed again. I stopped at one of the road side stands, a Specialized dealer, and he looked at the bike, adjusted the derailleur slightly and said it was fine. Within 5 miles, my bike broke down. The rear deraillur was flipped up into the sprockets, a piece of it fell off when I touched it and the chain was broken.
I've gotten nothing but the run-around. The bike shop on the road on RAGBRAI told me I must have done something wrong. My LBS will fix my bike, but they have talked to Specialized and Specialized will absolutely not stand behind the product and my LBS must eat the cost. My bike is less than 90 days old. I'm in my 40's, average shape, not overweight (but not super skinny). I don't stand up and pedal hard while I'm shifting. I ride it like everyone else around me does. I dont' mash the gears. I haven't falled on it or wrecked on it. I haven't dropped it or knocked it over.
What's the deal? Did I do something wrong? Am I missing something that all the other cyclists know? Are there never any defective parts put on bikes?
What frustrates me the most is I spent $800 on the bike (not alot for a road bike, I know, but still alot to me). With the $120 repair, I could have thrown in a few more dollars and probably gotten a better bike to start with.
What do you think? Did I do something wrong or did I get a lemon to start with? Thanks
My friendly LBS suggested the Specialized Sequoia for my first road bike. I love the Sequoia because I love the geometry. I was the only one of my friends who didn't have their hands fall asleep and my back and shoulders were comfortable.
Unfortunately, the bike has not been reliable. In June,with about 300 miles on the bike, the bike started making a clicking, almost like it was trying to change gears, or skipping something each time I pedaled. After about 20 miles, before I could get home and get to the bike shop, the chain broke. I took it into the shop and they repaired it, telling me the pin on the chain broke.
On the 6th day of Ragrai,with 800 miles on the bike, the exact same problem developed again. I stopped at one of the road side stands, a Specialized dealer, and he looked at the bike, adjusted the derailleur slightly and said it was fine. Within 5 miles, my bike broke down. The rear deraillur was flipped up into the sprockets, a piece of it fell off when I touched it and the chain was broken.
I've gotten nothing but the run-around. The bike shop on the road on RAGBRAI told me I must have done something wrong. My LBS will fix my bike, but they have talked to Specialized and Specialized will absolutely not stand behind the product and my LBS must eat the cost. My bike is less than 90 days old. I'm in my 40's, average shape, not overweight (but not super skinny). I don't stand up and pedal hard while I'm shifting. I ride it like everyone else around me does. I dont' mash the gears. I haven't falled on it or wrecked on it. I haven't dropped it or knocked it over.
What's the deal? Did I do something wrong? Am I missing something that all the other cyclists know? Are there never any defective parts put on bikes?
What frustrates me the most is I spent $800 on the bike (not alot for a road bike, I know, but still alot to me). With the $120 repair, I could have thrown in a few more dollars and probably gotten a better bike to start with.
What do you think? Did I do something wrong or did I get a lemon to start with? Thanks