Road Bike, Cycling Forums banner

1 - 2 of 2 Posts

·
Registered
Joined
·
51 Posts
Discussion Starter #1
I just wanted to give a totally unsolicited thumbs up to http://nycbikes.com/ for great service.

I ordered about $50 worth of stuff for my fixie and inadvertently ordered the wrong threads for the rear track nuts.

I called them and explained my goof :eek: and they sent replacement nuts FREE. I asked if they wanted me to send the original (wrong threaded) nuts back and they said I should keep them as a souvenir.

The shipping was more than the cost of the nuts they sent me.

You have a customer for life! :D
 
1 - 2 of 2 Posts
Top