Anyone ever bought from R & A. Impressions? If it matters, and I assume it does, I plan on going to the store and not buying online.
I predict you're going to get a real mixed-bag of experiences from this crowd. (The question has been asked previously)smartyiak said:Anyone ever bought from R & A. Impressions? If it matters, and I assume it does, I plan on going to the store and not buying online.
sbindra said:My experience is similar to the others. I bought a TCR Composite 2 there in September 2004. I have been there several times since and have bought some other items so they know recognize me.
It is a business like transaction. Salesman will spend time with you but the assumption on their part is definately that you should know what you want and what you are doing. As someone said above, they are not there to coddle you. I do not know if they sell lower end bikes but on the high end, they really have everything. Maybe the attitude is that a guy dropping a few thousand on a bike has probably already done some research. It is surely not a place where you can expect a salesman to spend an hour with you so you can figure out what you might want. Some might construe this as not being friendly but the attitude appears to be that the shop is there to sell stuff so the staff only spends time with people they think will actually buy.
ps2maddog said:Frankly, this store is irresponsible, unethical and and full of thieves. I rode down one afternoon from Manhattan to check the store out. The salesmen looked at my bike and said my Mavic Open Pro rims were about to go. They were dangerous and unridable...his words. So, upon his advice, I bought a great new set of Mavic Kysirium Elites for $650. Since my Open Pros were still under warranty I sent them back to Mavic and.......Guess what? Nothing wrong with the rims. R&A ripped me off. I spoke to the Mavic rep he contacted the store, I wrote to the store half a dozen times, and still no response of any kind. What a bunch of crooks...Shop there at your own risk.