Road Bike, Cycling Forums banner

Warranties Before May, 2012, No Longer Honored

2401 Views 0 Replies 1 Participant Last post by  merckxman
"The current ownership of Serotta – which began on May 3, 2012 – has made the difficult decision not to honor the original warranty of bikes delivered before that date which were manufactured under the company's previous ownership. This was not a decision we arrived at easily.

If your bike does for some reason require repair due to manufacturing or materials defect in the future, we would evaluate your bike and determine the extent of the damage. If the frame is beyond repair, we will offer you a new frame at 50% of retail price. If the frame is repairable within a reasonable scope, the repair bill would be your responsibility.

If you would like to send in your frame and fork for evaluation, please write back and I will set up an RA for you and send shipping instructions.

Team Serotta
Serotta Cycles
41 Geyser Road
Saratoga Springs, NY 12866
1 - 1 of 1 Posts
1 - 1 of 1 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.