Warranties Before May, 2012, No Longer Honored
"The current ownership of Serotta – which began on May 3, 2012 – has made the difficult decision not to honor the original warranty of bikes delivered before that date which were manufactured under the company's previous ownership. This was not a decision we arrived at easily.
If your bike does for some reason require repair due to manufacturing or materials defect in the future, we would evaluate your bike and determine the extent of the damage. If the frame is beyond repair, we will offer you a new frame at 50% of retail price. If the frame is repairable within a reasonable scope, the repair bill would be your responsibility.
If you would like to send in your frame and fork for evaluation, please write back and I will set up an RA for you and send shipping instructions.
Team Serotta
Serotta Cycles
41 Geyser Road
Saratoga Springs, NY 12866
518.584.8100"
If your bike does for some reason require repair due to manufacturing or materials defect in the future, we would evaluate your bike and determine the extent of the damage. If the frame is beyond repair, we will offer you a new frame at 50% of retail price. If the frame is repairable within a reasonable scope, the repair bill would be your responsibility.
If you would like to send in your frame and fork for evaluation, please write back and I will set up an RA for you and send shipping instructions.
Team Serotta
Serotta Cycles
41 Geyser Road
Saratoga Springs, NY 12866
518.584.8100"
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